Support
We reply to every email, usually within 24 hours on business days
Frequently asked
Which bead brands are supported?
v1.0 includes 5 brands: MARD, COCO, 漫漫, 盼盼, 咪小窝 with 290+ cross-brand mappings. Perler, Hama, and Artkal (international brands) are planned for v1.2.
Is there a subscription or in-app purchase?
No. SpriteWood is a one-time purchase at $0.99 / ¥6. No subscriptions, no in-app purchases, no ads.
Are my photos uploaded anywhere?
No. All image processing (pixelation, palette mapping, export) runs entirely on your device. No photos are uploaded to any server.
Does it work on iPad?
Yes. SpriteWood is a Universal App with a three-column productivity layout on iPad.
Can I sync data between devices?
v1 is local-only — data lives in your device sandbox (SwiftData). iCloud sync is planned for a future release.
The image import does nothing — what's wrong?
Check Photos permission under iOS Settings → Privacy & Security → Photos → SpriteWood. If already granted, try restarting the app.
Didn't find your answer?
Email us with your device model, iOS version, and reproduction steps.
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